shipping & returns

SHIPPING/DELIVERY 

All Nichole’s Extensions and wigs by Pooh  products are shipped via USPS.com.
Please allow up to 5-7 business days for processing & shipping. During holidays and/or promotional sales please all 7-10 business days for processing & shipping. Tracking confirmations will be available via email once your package has shipped. All packages require signature for delivery. In the rare case that your order is returned due to inaccurate shipping information, the customer must pay for shipping again for the package to be reshipped to the correct address. 

RETURNS/EXCHANGE

We are dedicated to providing top quality hair extensions, all of our hair goes through an extensive review process before it’s shipped out.

●ALL SALES ITEMS ARE FINAL!

●No Refunds 

●EXCHANGES with in a 2weeks period after delivery of hair is made Original hair must be given back for new hair to be shipped and or picked up 

Our product is 100% virgin hair! Please remember that each bundle comes from a different donor therefore color, texture, and wave pattern are never guaranteed. We try our best to match each order accordingly.